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DWM Projects Privacy Policy

At DWM Projects, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage our services or visit our website.

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1. Information We Collect

We may collect personal information such as:

  • Your name, contact details (phone, email, address)

  • Project details (property address, building plans, service requirements)

  • Payment information (where relevant for invoicing)

  • Any communication you have with us (emails, calls, messages)

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2. How We Use Your Information

We use the information we collect to:

* Provide quotes, deliver services, and manage projects
* Process payments and issue invoices
* Communicate with you about your project or enquiries
* Improve our services and customer experience
* Comply with legal obligations

 

3. Sharing of Information

  •  We do not sell, rent, or trade your personal information.

  • We may share information with trusted third parties only where necessary (e.g., suppliers, subcontractors, or regulatory authorities).

  • Any third parties engaged are required to keep your information secure.

 

4. Data Security

  • We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

  • Electronic records are stored securely, and physical records (if any) are kept in controlled locations.

 

5. Your Rights

  • You may request access to, or correction of, your personal information at any time.

  • You can opt out of marketing communications by contacting us directly.

 

6. Cookies & Website Use

  • Our website may use cookies or similar technologies to improve user experience and track website performance.

  • You can disable cookies through your browser settings, though some functions may not work as intended.

 

7. Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • The latest version will always be available on our website.

 

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

DWM Projects
Email: info@dwmprojects.com.au
 

By engaging our services, you acknowledge and accept this Privacy Policy.
 

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